Returns and refunds

We gladly accept returns

Contact us within: 14 days of delivery
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase
To make a return request, please contact autumnlanestitchery@gmail.com. If your items are sent back to us before a request is approved, your return will not be accepted.

I don't accept cancellations

But please contact us if you have any problems with your order. We would love to help you get any issue fixed if at all possible.

Non returnable items

Due to the nature of digital downloads, we do not accept returns on PDF patterns. We of course want you to be happy with your product(s), so if you have any issues please contact us at autumnlanestitchery@gmail.com.